4GRINZ BITCOIN CASINO TERMS AND CONDITIONS
(Updated 1 August, 2017)
Because in any good relationship, mutual understanding is key. These Terms and Conditions keep us on our toes for your protection and ensures 4Grinz Bitcoin Casino is where players like you come to enjoy a safe, secure, fair, and enjoyable entertainment experience.
General. (Who’s who and what’s what?)1.1 These Terms and Conditions (“the Terms”) apply to the usage of games accessible through www.4grinz.com (“the Website”). 4Grinz is referred to as “4Grinz” or the “Company” or “us,” or “we,” and the player as “you,” “Member,” or “Player” for the purpose of these Terms. The Terms also apply to related mobile or other platforms enabled by you. “Account” is your account with us. “Games” are those offered through the casino or the Website. 1.2 During the registration process and upon checking the “I agree to the Terms and Conditions box,” these Terms immediately go into effect. By checking this box, you signify to us that you have read these Terms and accept them. Also, by using the Website you signify that you agree with these Terms. 1.3 You must read these Terms carefully in their entirety before ticking the box for acceptance. If you do not agree with any provision of these Terms, you must not use or continue to use the Website. 1.4 You fully understand and agree to be bound by the Terms contained herein, as may be amended by us from time to time. 1.5 If we amend these Terms, you will be notified prior to such changes taking effect and required to re-confirm your acceptance. If you do not agree to the updated Terms, you must stop using the Website. 1.6 We reserve the right to add and remove Games from the Website at our own discretion. 1.7 These Terms may be published in several languages for information purposes and ease of access by players. However, the english version that is the legal basis of the relationship between you and us, and in the case of a discrepancy between a non-english version and the english version of these Terms, the english version shall prevail.
Your promise. (Because some commitments are easy.)2.1 You hereby declare and warrant that: 2.1.1 you are over 18 years of age or the legal minimum age for gambling in your jurisdiction and are, under the laws applicable to you, legally allowed to participate in the Games offered on the Website; 2.1.2 you participate in the Games strictly in your personal non-professional capacity for recreational and entertainment purposes only; 2.1.3 you participate in the Games on your own behalf and not on the behalf of any other person; 2.1.4 all information that you provide to us during the term of validity of this agreement is true, complete, correct, and that you shall immediately notify us of any change of such information; 2.1.5 you are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from us; 2.1.6 bitcoins that you deposit into your Account are yours for recreational purposes and, in particular, do not originate from any illegal activity or source; 2.1.7 you understand that by participating in the Games you take the risk of losing bitcoins deposited into your Account; 2.1.8 you understand that bitcoins are not considered currency or tender, and as such on the “Website” are treated as virtual funds with no intrinsic value. 2.1.9 you must not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or a third party’s participation in any of the Games and must not use any software-assisted methods or techniques or hardware devices in any of the Games. We hereby reserve the right to invalidate any betting, withhold bitcoins, and/or suspend or close any account involved in such improper activities; and the exercise of such rights is totally and solely within our discretion; 2.1.10 in relation to deposits and withdrawals of bitcoins into and from your Account, you shall only use bitcoins obtained lawfully and belonging to you. 2.1.11 you understand that the value of Bitcoin can change dramatically depending on the market value. 2.2 The computer software, the computer graphics, the Website, and the user interface that we make available to you is owned by us and/or associates and is protected by copyright laws. You may only use the software for your own personal recreational use in accordance with all rules, terms, and conditions established by us in accordance with all applicable laws, rules, and regulations. 2.3 Games played on the Website should be played in the same manner as games played in any other setting. 2.4 Players are expected to be courteous and avoid rude or obscene comments when in contact with anyone on the Website, including email correspondence, while utilizing the chat, in the chance that you come in contact with other players in the Live Casino, and while corresponding or chatting with 4Grinz staff. 2.5 The Company reserves the right to terminate and/or, change any games or events being offered on the Website, and to refuse and/or limit bets. 2.6 Though a warning is usually offered to an offender, the Company reserves the right to ban any player from using the Website for these and the following violations.
Your Account. (Private, minimal, and secure.)3.1 Registration and opening of your Account. 3.1.1 In order for you to place bets using any of the Website, you must first register personally with us and open an Account. Registration consists of your alias or username, your birthdate, and a valid email address. 3.1.2 Your email address is the only information we to verify your Account. If you are unable to validate your account using the email address provided by you, your Account shall be closed. In the instance that there is a bitcoin balance on your account, you must visit the live chat to speak to a representative or email Support for further instructions. In the instance there is a bitcoin balance on your account, no bitcoin will be released to you until a KYC (Know Your Customer) form is satisfactorily completed. 3.1.3 You are allowed only one Account with us. If you attempt to open more than one Account, all related Accounts may be blocked or closed, bets may be voided, and bitcoins may be withheld. 3.1.4 You must enter all mandatory information requested into your registration form, including a valid email address. If you do not enter a valid email address, we will be unable to help you recover any information, including but not limited to, a forgotten password. 3.1.5 If you do not enter a valid email address, we will not be able to verify your account. You cannot change the email address associated with your account. If the email address is no longer valid, you must notify a 4Grinz representative so that your Account can be deactivated. Once your account is deactivated, you may open a new Account with a valid email address. 3.1.6 It is your sole responsibility to ensure that the information you provide is true, complete, and correct. If it is discovered that you have provided false or misleading information, your Account may be blocked or closed and funds withheld. 3.1.7 The use of proxy servers are forbidden, as they mask a player's IP address, enabling players to open multiple accounts and/or play from countries where games are prohibited, both of which are a violation of gambling laws. If it is discovered that you are using a proxy server to play on the website, your account will be disabled. 3.1.8 If it is discovered that you have opened more than one account, your account and all related accounts will be disabled. 3.1.9 We are not responsible for any abuse or misuse of your Account by any third party (or parties) due to disclosure of your login details, email address, and/or username and combination of verification methods by you, be it intentional or by accident, whether active or passive. 3.1.10 If it is suspected by us that an account is fraudulent for any of the reasons listed above, your account will be deactivated, funds withheld, and we may require you to complete an industry standard KYC form in order to verify the account. 3.1.11 We reserve the right to refuse or close an account at its sole discretion at any time for any reason. 3.1.12 We reserve the right to declare a wager void, partially or in full, if we, at our own discretion, deem it obvious that there was an error, mistake, misprint or technical error on the pay-table, odds, or software. 3.2 Deposits into your Account. 3.2.1 You may only participate in any Game if sufficient bitcoins are on your account. We are not obligated, under any circumstance, to award credit for participation in any Game. 3.2.2 When depositing bitcoins into your account, bitcoins should originate from your personal bitcoin wallet(s) or other bitcoin-related accounts. 3.2.3 In the instance that a deposit is unable to be verified by the Blockchain within a reasonable period, it will be considered fraud. All play and winnings associated with that deposit will be null and void. Your account will be temporarily closed and funds withheld. All costs incurred by us, including provider and platform fee retrieval, affiliate commissions, and administrative costs associated with these transactions will be withheld or noted on your account. A KYC is required to reopen a suspended or deactivated account. In the instance your account is reopened, all debts determined by us must be satisfied before you may play Games or make a withdrawal in the future. 3.2.4 Because we do not require players to wait for a Blockchain confirmation before they are allowed to play, all funds with which you are playing while waiting on (minimum six) Blockchain confirmations are provided as a courtesy to you by us. This means that game provider and affiliate fees associated with an unconfirmed deposit are paid by us as a courtesy on your behalf. Therefor, all winnings and commissions associated with play are courtesy funds that belong to us. If it is determined that you have abused this courtesy, we will retrieve its courtesy funds, void all play and winnings associated, and your account will be temporarily closed. All costs incurred by us, including provider and platform fee retrieval, affiliate commissions, and administrative costs will be charged to your account. In the instance your account is reopened, all debts must be satisfied before you may play games or make a withdrawal. 3.2.5All transactions, deposits and cashout requests, shall be checked to prevent money laundering. We may suspend, block or close a Member Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act. 3.2.6Enhanced due diligence is done in respect to deposited funds satisfying money-laundering laws, and the amount of any deposit must be wagered three times. Understand, different games count towards different wagering requirements. (See Table of Game Wagering Requirements below.) 3.2.7 When effecting deposits into your Account, we reserve the right to use additional procedures and means to verify your identity. 3.3 Withdrawals from your Account. 3.3.1 Withdrawals will be made from your stated bitcoin wallet address. Before any bitcoins which have been deposited into your Account can be withdrawn, the blockchain from which you made the deposit must provide us with a minimum of six confirmations of your deposit. The value of your deposit must be wagered a minimum of three times before eligible for withdrawal. 3.3.2 If we mistakenly credit your Account with winnings, deposits, or commissions that do not belong to you, whether due to a technical error in the pay-tables, human error, blockchain error, or otherwise, the amount will remain our property and will be deducted from your Account. If you have withdrawn bitcoins that do not belong to you prior to us becoming aware of the error, the errored amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. If you become aware of an incorrect credit, you are obliged to notify us immediately by email. 3.3.3 In accordance with the Prevention of Money Laundering Act, all transactions shall be checked and all deposits must be used only for entertainment purposes. If you become aware of any suspicious activity relating to questionable transactions on the Website, you must report this to the Company immediately. We may suspend, block or close an Account and withhold bitcoins if requested to do so. Suspicious activity will be flagged and reported to the payment processor. Enhanced due diligence may be done in respect to withdrawals of bitcoins not used for wagering. 3.4 Account funds played.
You acknowledge that the bitcoins in your account are applied instantly when playing on the Website. We do not provide return of goods, refunds, or retrospective cancellation of your Account unless otherwise stated in a specific promotion. 3.5 Substantial Account winnings.
Casino daily limits for withdrawal are in BTC not to exceed an amount equivalent to 5,000 EUR. In the instance that you win the equivalent of 5,000 EUR or more, we reserve the right to implement industry security standard procedures to allow time to access bitcoins securely stored in our cold storage, that such cold storage requires a series of payouts to originate from multiple Blockchain addresses, and that this procedure requires time to access that storage. In the event that a payout must be divided, we will pay up to 5,000 EUR at a time, over a period of time, until the full amount is paid. This procedure has been designed with your complete security in mind. 3.6 Disclaimer.
You acknowledge the Company is not a financial institution. Therefore, you shall not earn interest on any outstanding bitcoin or winnings. 3.7 Promotions, Contests, Special Offers.
3.7.1 The Website reserves the right to cancel any promotion with immediate effect if we believe the promotion is being abused by a player or affiliate. In such case, we reserve the right to decline any withdrawal request and to deduct such amount from the abuser’s Account. we will, at our sole discretion, determine whether or not a promotion is deemed to be flawed or abused. 3.7.2 You acknowledge and understand that additional terms and conditions with respect to all Promotions and Player Rewards apply. In the event of a conflict between the provisions of such promotions and special offers, the provisions of these Terms will prevail. 3.7.3 Our Player Rewards and Achievement Levels are outlined on our Player Rewards page and may be updated, changed, or disabled at any time for any reason deemed by us. For a full description of our Premium Membership, Joy Luck Club, and VIP Player Rewards and Achievement Levels, we encourage you to review our Promotions page. 3.7.4 Grinz Points are outlined on our Grinz Points page and may be updated, changed, or disabled at any time and for any reason when deemed necessary by us. 3.7.5 Certain promotions may be subject to withdrawal and/or cancellation and may only be available for specific periods and on certain specific terms. You must ensure that any promotion is still available, has not expired, that you are eligible, and understand all terms which may apply. 3.7.6 All offers by us are intended for recreational players and we may, at our sole discretion, limit the eligibility of customers to participate in all or part of any promotion. 3.7.8 We reserve the right to amend, cancel, reclaim, or refuse any promotion at our own discretion. 3.8 Closing of Member Accounts. 3.8.1 If you wish to close your Account, you may do so at any time by contacting Support. The closure of your Account will be confirmed by email. The effective closure of the Account will correspond to the termination of the Terms and Conditions. If the reason behind the closure of the Account is related to a possible gambling addiction or related concern, you must indicate this in writing by email when requesting the closure. 3.8.2 In the instance that your account is disabled or closed by us for any of the reasons noted above, Grinz Points, bonuses, rewards, coupons, tournament entries, and promotional benefits may be forfeited. If an Account is deleted, we will notify you in writing. If there is a bitcoin balance on a closed, deleted, or disabled Account, we will provide you with instructions on how to claim your remaining bitcoin balance in writing using the email you provided at the time of registration. If you do not respond within five days of the written notification, we will post a public announcement with the Account name, remaining balance, and date of written notification. You will have an additional 30 days to respond to the public notification. If you do not respond to either the written or public announcement, we will assume that bitcoin remaining on your Account has been forfeited by you and your Account will be permanently closed. If, for the above reasons, any unclaimed bitcoin is remaining on your Account, the bitcoin will become the property of us. 3.9 Fraud. (Some items may be taken from above Terms and repeated here for clarity.) 3.9.1 You must not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or a third party’s participation in any of the Games and must not use any software-assisted methods, techniques, or hardware devices for and during transactions and/or in any of the Games. 3.9.2 If it is discovered that a deposit is the result of a double-spend, it will be considered an act of fraud. In the instance that a deposit you make to your player account does not clear the Blockchain within three hours, it will be considered fraud and our bitcoin payment processor will automatically flag those transactions. Flagged transactions will cause your player account to automatically be disabled. All play associated with that deposit will be null and void and your account will reset to the balance before the flagged deposit. Likewise, if a deposit is intentionally delayed by the player through the Blockchain, it will be considered fraud. Additional stipulations to double-spends, delayed transactions, and invalid play are outlined in Paragraph 3.2.4 of these Terms. 3.9.3 It is your sole responsibility to ensure that the information you provide is true, complete, and correct. If it is discovered that you have provided false or misleading information, it is considered an act of fraud. 3.9.4 If it is discovered by us that you have opened more than one Account, it is considered an act of fraud. 3.9.5 We hereby reserve the right to invalidate any betting, withhold bitcoins, and/or suspend or close any account involved in fraud or improper activities. The exercise of such rights is totally and solely within our discretion. If it is determined that a player has attempted or committed fraud and/or it is determined that one or more violations to these Terms has taken place, the violating player's account will be suspended or deactivated. All play related to fraudulent activity will be null and void. All winnings associated with fraudulent activity will be null and void. All costs incurred by fraudulent related play, including provider and platform fees, affiliate commissions, and administrative costs is the responsibility of the violating player. 3.9.6 A Know Your Customer (KYC) form is required from any player, suspected or determined to have committed fraud, in order to reopen a suspended or deactivated account. In the instance your account is reopened, all outstanding platform or provider fees, affiliate commissions, administrative costs, and debts determined by us must be satisfied by you before playing Games or making a withdrawal in the future. Players that wish to recover bitcoins held in a closed, locked or disabled Account, are advised to contact Support.
Bonuses, Free Spins, Coupons, Gifts, Grinz Points. (Free stuff.)5.1 Bonuses, coupons, and free spins are intended to extend a player's entertainment experience. When playing with a deposit bonus, real money is exhausted first. 5.1.1 All bonus and free spin offers are limited to one per person, per family, per household (IP), and/or shared computer (i.e.; public library, internet cafe, workplace). 5.1.2 The maximum bet per spin when playing with a bonus or free spin is 0.0020 BTC unless otherwise specified, and varies according to game providers. The value of the bonus or free spin may not exactly reflect the value shown by the game. For instance, if a free spin has a maximum value of 10% the minimum wager, the payout will be adjusted to 10% of the actual winnings shown. Should the bonus module malfunction and the maximum bonus bet allowed be exceeded, the bonus balance (free play) together with its related winnings will be forfeited in accordance with individual Game Provider Agreements. 5.1.3 The maximum cashout for bonuses and free spins is 10x, 5x, and no less than 3x the amount of the real bitcoin deposit associated with a free spin or bonus reward, depending on the rules of each, unless otherwise specified. 5.1.4 Bonuses, free spins, and rewards are valid for the number of days specified within the rules of each. If no wagers or insufficient wagers are made before the date of activition, the reward will expire and removed from the player's balance. Winnings related to the expired bonus may also be deducted. Decisions regarding bonus expiration and deductions are final and determined by us, our Platform Provider, and Game Providers. 5.1.4 Should the Casino become aware of known practices aimed at securing a cash out with a bonus or free spins, such as performing new deposits while delaying one or more game rounds in order to exhaust wagering requirements, the bonus or free spins will be forfeited and all related play nullified. In the interest of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Should the Casino deem that irregular game play has occurred, it has the right to nullify all play and suspend the account. Equal, zero or low margin bets or hedge betting, shall all be considered irregular play giving the Casino the right to suspend or cancel withdrawals and/or nullify all play related to the bonus, free spin, and/or abusive play. 5.2Free Spins. 5.2.1 Once free spins have been awarded, the player must commence game rounds within the specified period (1, 2, or 3 days) to activate them. Once free spins have been activated, play must be completed on all related play within the specified period or the bonus/freespins will expire. 5.2.2 Any winnings generated from free spins will include a wagering requirement (25x, 35x, 40x). Wagering requirements are always specified and must be completed before the balance related to the free spins will be eligible for withdrawal. 5.3 Bonuses. 5.3.1 Rule number one; don't be a bonus hog. Players may not exceed a 20% bonus average. If the maximum bonus percentage is exceeded, the player will not be eligible for additional bonuses or free spins until the average is reduced to 20% or less. Bonus percentage averages can only be reduced through real bitcoin play (wagers not attached to bonuses, coupons, or free spins). 5.3.2 Players who solely particpate in games to take advantage of freebies will risk having their player account reviewed for bonus abuse. If it is determined a player is guilty of bonus abuse, winnings from a bonus, along with the value of the bonus may be confiscated. The real bitcoin deposit associated with the bonus will not be affected. 5.3.3 Only one bonus may be claimed at a time. Bonuses cannot be accumulated or "stacked." If a bonus is in play and it is discovered by us that additional bonuses are pending, stacking bonuses will be considered a fraudulent act and the bonuses or free spins removed. Any play associated with “stacked" bonuses is null and void. 5.3.4 Bonuses may be removed prior to any wagering conditions being met. Please visit our Live Chat or email Support for assistance. If the option is available, you may simply forfeit your bonus in the cashier. 5.3.5 Unless otherwise specified, the bonus plus deposit must be wagered 35 (thirty-five) times before the winnings related to that bonus may be released. A max cashout in EUR-equivalent or bitcoin (payable in bitcoin) or a cap may also apply. 5.3.6 Bonuses and free spins may not be applied to jackpot, progressive, and zero-sum wager games, including bacarrat, Pai gow, craps, roulette, and blackjack. 5.3.7 Table of Game Wagering Requirements:
• Slots - 100%
• Table Games - 5%
• Video Poker - 5%
• Roulette, Baccarat, Pai Gow, and Blackjack - 0%
Different games contribute a different percentage towards wagering requirements. Bonuses applied to any zero-sum wager games will result in the bonus, plus all play and winnings associated with the bonus, to become null and void. 5.3.8 Players can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and related winnings will be null and void. 5.3.9 Bonus round and free spins do not qualify for the jackpot bonuses (nor maximum bets) pursuant to Agreement with our Game and Platform Providers. Only real bitcoin play, completely unrelated to bonus or free spin play, qualifies for a jackpot. 5.4 Grinz Points 5.4.1Comp points earned through real bitcoin play are called Grinz Points. There are two types Grinz Points; Redeemable Comp Points and Status Comp Points. Grinz Points are viewable on the Balance page of a player's account profile. Status Comp Points determine a player's status. Redeemable Comp Points can be exchanged for bonuses, free spins, tournament entries, coupons, and real bitcoin. All redeemed Grinz Points rewards are credited to and deducted from the requesting player's Account. For more information, visit our Grinz Points page. 5.5 Coin Back and Deposit Back 5.5.1Effective 1 August, 2017, the 4Grinz Coin Back and Deposit Back programs are no longer in effect. Visit our Promotions page for the latest player bonus rewards and incentives.